A young woman on her phone using Abby
A young woman on her phone using Abby

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Articles
Appointments
Why does Abby ask a series of questions before each appointment?
Learn why Abby collects symptom details before your appointment and how it makes online healthcare faster, more accurate, and personalised.
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What if I need a follow-up appointment?
Learn how to book a follow-up consultation with Abby Health if your doctor recommends ongoing care.
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What if I have a problem during my appointment?
Learn what to do if you experience technical problems during your Abby Health telehealth appointment.
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What if my doctor is late?
Learn what to do if your doctor is late for your Abby Health telehealth appointment and how to reschedule if needed.
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How do I join my appointment?
Learn how to join your Abby Health telehealth appointment by video or phone without any issues.
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How do video and phone consultations work?
Learn how to join a telehealth consultation with Abby Health by video or phone and what to expect during your appointment.
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What happens if I miss my appointment?
Learn how to reschedule or cancel an Abby Health telehealth appointment in just a few taps. Avoid last-minute cancellation fees.
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Rescheduling or cancelling an appointment
Learn how to reschedule or cancel an Abby Health telehealth appointment in just a few taps. Avoid last-minute cancellation fees.
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Booking a Telehealth appointment
Learn how to book a bulk-billed telehealth appointment in minutes with Abby Health. No waiting rooms, just fast, online care.
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Is Abby Health an app or a website?
Can I use Abby if I don't have a regular GP?
How does Abby compare to traditional GP clinics?
What should I do to prepare for my appointment?
What happens if I miss my appointment?
Can I choose my doctor?
Can I see a doctor today?
Who are the doctors on Abby Health?
What is Abby Health?
How do I book an appointment?