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Julia Segal is a Nurse Practitioner. She has many years of experience and is known for being caring, approachable, and supportive. Julia is passionate about helping people feel heard and making mental health care accessible and compassionate.


Dr Bosco Wu is a fellowship-qualified general practitioner based in Sydney, Australia. He graduated with his MBBS from Australian National University in 2010 and subsequently obtained his Fellowship with the Royal Australian College of General Practitioners (FRACGP) in 2018. Before specialising in general practice, Dr Wu undertook training in radiation oncology and worked at, amongst others, the Canberra Hospital and Port Macquarie Base Hospital.
In his general practice role, Dr Wu’s interests include preventative health, men’s health, oncology and palliative care, mental health, and paediatrics.


Kylie Sayce is a Nurse Practitioner who cares deeply about her patients. She has a background in cardiology, critical care, and emergency nursing, and she’s known for being approachable, supportive, and easy to talk to. Kylie enjoys working with people and helping them feel comfortable and cared for in all kinds of situations.


Yes. Each medication on Abby Health has its own auto-renew setting, frequency, and next delivery date. You can set one medication to arrive every four weeks and another every twelve, and manage them independently. If you'd like multiple medications to arrive together, get in touch with our patient care team and we'll align the schedules where clinically appropriate.
If your saved payment method doesn't work when an auto-renew order is processed, Abby holds the order and lets you know straight away. You can update your payment details in the app, and we'll reschedule the delivery for the next available window. Auto-renew is never cancelled silently — you'll always hear from us first.
Yes. Auto-renew details and your dispensing history are part of your Abby health record. Any clinician you see at Abby can see what you're on, how often it's being dispensed, and whether you've requested an early refill. This is the continuity Abby's care network is built around — your full story is there for the next clinician, without you having to repeat it.
When you use your last repeat, Abby Health lets you know it's time to book a follow-up with your clinician. Your clinician will review how your medication is going and whether the dose is still right. If it's clinically appropriate, they'll write a new script with fresh repeats — if not, they'll talk through your options with you. You don't need to remember the date. Abby tracks it for you and prompts you in plenty of time.
Yes. From the Auto-delivery details screen in the Abby app, tap Delay auto-renew and pick a new date. This only shifts the next delivery — your schedule resumes normally after that. It's useful when you're travelling, haven't finished your current supply, or need to pause for a short period. Repeats are only dispensed when it's clinically appropriate, so the new date needs to fit within the dispensing schedule your clinician set.
Open the Abby app and go to My Medications → [your medication] → Auto-delivery details. You can update Deliver every (for example, every four weeks), the next delivery date, the delivery address, or the payment method. Changes apply from your next scheduled delivery. If you're changing the frequency because of a dosage change, your clinician may need to review — open a chat with our patient care team and we'll organise it.
When you're reviewing a medication order, tick Set auto-renew on the Review your order screen. Abby shows you how many repeats are on your script, the delivery frequency based on your clinician's dosage instructions, and the delivery address and payment method being used. Confirm, and your next delivery is scheduled automatically. You can also set up auto-renew on a medication you already have by opening My Medications → [medication name] → Setup auto-renew.
Auto-renew is an optional Abby Health setting that arranges your repeat prescription to be dispensed and delivered automatically before you run out. You choose how often your medication arrives, and Abby schedules each delivery from the repeats already on your script. You can pause, delay or cancel in the app at any time. Repeats are only dispensed when it's clinically appropriate — your Abby clinician sets the dispensing schedule when they write your script, and any early requests are reviewed before dispensing.