A young woman on her phone using Abby
A young woman on her phone using Abby

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Articles
Security & Fraud Protection
What if my account is restricted or closed?
Learn why your Abby Health account may be locked or restricted and how to regain access securely.
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How do I report suspicious activity?
Learn how to report fraudulent activity, account breaches, or suspicious logins on Abby Health for your safety.
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What happens if someone else tries to use my account?
Learn what to do if you suspect unauthorised access to your Abby Health account and how to secure your information.
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How do I know my telehealth appointment is secure?
Learn how Abby Health uses encryption, authentication, and Australian privacy laws to protect your telehealth appointments.
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Need some help?

Is Abby Health an app or a website?
Can I use Abby if I don't have a regular GP?
How does Abby compare to traditional GP clinics?
What should I do to prepare for my appointment?
What happens if I miss my appointment?
Can I choose my doctor?
Can I see a doctor today?
Who are the doctors on Abby Health?
What is Abby Health?
How do I book an appointment?