When you book an appointment with Abby, you’ll be asked a series of structured medical questions before speaking to a practitioner. These questions are designed to help doctors and nurse practitioners provide more accurate, efficient, and personalised care.

Why Does Abby Ask These Questions?

1. To Save Time During Your Appointment – By gathering important details beforehand, your practitioner can focus on discussing treatment options and solutions rather than spending time asking routine background questions.
2. To Provide More Accurate Assessments – Pre-appointment questions allow your doctor to review your symptoms, history, and medical records before the consultation, leading to a better diagnosis.
3. To Identify Underlying Conditions – The system is designed to detect patterns in your health history that could indicate underlying health concerns.
4. To Ensure You Receive the Right Care – If your symptoms suggest you may need further testing or specialist care, Abby will prompt you to discuss these options with your practitioner.

What Kind of Questions Will I Be Asked? The questions vary based on your health concern but may include:

• What symptoms are you experiencing?
• How long have you had them?
• Have you taken any medications or treatments?
• Do you have any underlying conditions that may be related?

💡 Tip: If your symptoms change before your appointment, you can update your responses anytime in the ‘Medical History’ section of the Abby app.

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‍How This Improves Your Healthcare Experience

‍✔ Less repetition – You don’t have to explain your full medical history at every appointment.

✔ Faster diagnosis and treatment – Your practitioner can immediately focus on your concerns and next steps.

✔ More accurate assessments – Pre-appointment data helps your practitioner make better treatment decisions.

✔ Customised treatment plans – Your past medical history is factored into your care, ensuring a more personalised experience.