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Why does Abby ask a series of questions before each appointment?
Last Updated
February 19, 2025
Short Answer

Before your appointment, Abby collects key health information to ensure that doctors have all the necessary details for a faster, more effective, and personalised consultation. By answering a few structured medical questions, you help your doctor better understand your condition, reducing time spent on background questions during the appointment.

When you book an appointment with Abby, you’ll be asked a series of structured medical questions before speaking to a doctor. These questions are designed to help doctors provide more accurate, efficient, and personalized care.

Why Does Abby Ask These Questions?

  1. To Save Time During Your Appointment – By gathering important details beforehand, your doctor can focus on discussing treatment options and solutions rather than spending time asking routine background questions.
  2. To Provide More Accurate Assessments – Pre-appointment questions allow your doctor to review your symptoms, history, and medical records before the consultation, leading to a better diagnosis.
  3. To Identify Underlying Conditions – The system is designed to detect patterns in your health history that could indicate underlying health concerns.
  4. To Ensure You Receive the Right Care – If your symptoms suggest you may need further testing or specialist care, Abby will prompt you to discuss these options with your doctor.

What Kind of Questions Will I Be Asked?The questions vary based on your health concern but may include:

  • What symptoms are you experiencing?
  • How long have you had them?
  • Have you taken any medications or treatments?
  • Do you have any underlying conditions that may be related?

💡 Tip: If your symptoms change before your appointment, you can update your responses anytime in the ‘Medical History’ section of the Abby app.How This Improves Your Healthcare ExperienceLess repetition – You don’t have to explain your full medical history at every appointment.✔ Faster diagnosis and treatment – Your doctor can immediately focus on your concerns and next steps.✔ More accurate assessments – Pre-appointment data helps your doctor make better treatment decisions.✔ Customized treatment plans – Your past medical history is factored into your care, ensuring a more personalised experience.

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