What if my account is restricted or closed?
Last Updated
February 19, 2025
Short Answer
If your Abby Health account is restricted or closed, it may be due to security concerns, multiple failed login attempts, or violations of our service policy. You can contact Abby Support to resolve the issue and regain access.
Your account may be temporarily restricted or closed for security reasons or policy enforcement.
Why Your Account May Be Restricted
🚨 Multiple failed login attempts – Too many incorrect passwords can trigger a temporary lock.
🚨 Suspicious activity detected – Unusual logins or actions may prompt security measures.
🚨 Violation of Abby’s service policies – Inappropriate use of telehealth services may result in a restriction.
How to Restore Your Account
- Check your email for alerts – Abby Health will notify you if your account is restricted.
- Reset your password – If the restriction was due to failed logins, resetting your credentials may unlock your account.
- Contact support for help – Reach out via live chat or email support@abbyhealth.app to request account recovery.
💡 If your account was restricted due to a security concern, we may require verification before restoring access.
