If someone tries to access your Abby account without permission, your account may be temporarily locked for security reasons. If you suspect unauthorised access, you should reset your password immediately and contact Abby Support for assistance.
Abby Health uses secure authentication measures to prevent unauthorised access. However, if you believe someone else has tried to log into your account, take action immediately to protect your personal health information.
Signs of Unauthorised Access
🚨 You receive login alerts for attempts you didn’t make.
🚨 You notice unfamiliar activity in your appointment history.
🚨 Your account is locked due to multiple failed login attempts.
What to Do If Your Account Is Compromised
- Reset your password immediately – Go to the login screen and tap ‘Forgot Password’ to reset your credentials.
- Check your email for security alerts – If you received a login attempt notification, follow the security steps provided.
- Contact Abby Support – If you suspect fraud, report the issue via live chat or email at support@abbyhealth.app.
💡 Your security is our priority. If suspicious activity is detected, your account may be temporarily restricted for protection.
