Yes, you can use Abby for features like symptom tracking, medical questions, and symptom checks, but if you need to see a doctor or receive treatment, you’ll need a valid Medicare card. Abby offers free tools that do not require Medicare, but consultations and treatments require a bulk-billing eligible Medicare card.
Abby Health is designed to provide bulk-billed telehealth services, but even if you don’t have Medicare, you can still use several Abby features for free.
What Can I Use Without Medicare?
✅ Symptom checker – Get guidance on your symptoms and potential next steps.
✅ Medical questions – Ask Abby common health-related questions.
✅ Symptom tracking – Log your symptoms over time to monitor changes.
✅ General health insights – Learn more about conditions, treatments, and self-care options.
What Requires Medicare?
🚫 Doctor or Nurse Practitioner consultations – Telehealth appointments are Medicare-funded and require a valid card.
🚫 Prescriptions and referrals – These services require a consultation, which must be Medicare-funded.
🚫 Medical certificates – Practitioners can only issue these through a bulk-billed appointment.
What If I Don’t Have Medicare?
- You can access Abby’s free self-assessment tools.
- You may need to seek private telehealth options for doctor consultations.
- Some non-Medicare-funded GPs or private telehealth providers may allow consultations for a fee.
💡 If you plan to apply for Medicare, you can register through Services Australia.
