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Is Abby bulk-billed?
Last Updated
February 19, 2025
Short Answer

Yes! Abby Health is 100% bulk-billed, meaning eligible patients with Medicare can access telehealth services at no cost. There are no out-of-pocket expenses, no booking fees, and no hidden charges—your consultation is fully covered under the Medicare system.

Abby Health provides completely free doctor consultations for eligible patients by billing Medicare directly for each appointment. If you have a valid Medicare card, your entire consultation is covered, and you won’t need to pay anything.

How Bulk Billing Works with Abby

  1. You book an appointment through the Abby app.
  2. Your doctor consultation takes place online via Telehealth.
  3. Abby bills Medicare directly for the cost of your appointment.
  4. You pay nothing—your consultation is completely free.

What Services Are Bulk-Billed?

General Telehealth consultations with Australian-registered doctors.

Prescriptions, referrals, and medical certificates provided during a consultation.

Pathology and imaging referrals (note: some external providers may charge additional fees).

Follow-up consultations if needed.

Are There Any Hidden Costs?

No! Unlike other Telehealth providers, Abby does not charge any booking or platform fees. The service is fully covered by Medicare bulk billing, ensuring fair and accessible healthcare for all eligible patients.

💡 You must have a valid Medicare card to access bulk-billed services. If you’re not eligible, private fees may apply.

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