To access Abby’s 100% bulk-billed telehealth services, you must have a valid Australian Medicare card and be located within Australia at the time of your consultation. Medicare requires that bulk-billed services are only provided to eligible patients who meet specific criteria.
Bulk billing allows patients to receive free doctor consultations, with Medicare covering the cost of their appointment. Abby Health is fully bulk-billed, but only for patients who meet the eligibility criteria.
Who Can Access Bulk Billing?
✅ Australian residents with a valid Medicare card.
✅ Patients physically located in Australia at the time of their consultation.
✅ Telehealth consultations booked through Abby Health.
Who Is NOT Eligible for Bulk Billing?
🚫 Patients who do not have a Medicare card.
🚫 Anyone outside of Australia at the time of their appointment.
🚫 Patients seeking services not covered by Medicare, such as certain specialist referrals or elective treatments.
What If I’m Not Eligible for Bulk Billing?
- Private fees may apply if you don’t have Medicare coverage.
- Some services (e.g., specialist consultations) may have out-of-pocket expenses even for Medicare holders.
- You can check your Medicare eligibility by contacting Medicare directly or visiting the Services Australia website.
💡 If you don’t have Medicare, you may still see a doctor through Abby, but private fees will apply.
