Anyone with a valid Medicare card can use Abby Health for 100% bulk-billed telehealth services. Our online clinic is designed for people who don’t have a regular GP, need fast access to a doctor, or live in areas with limited healthcare options. If you’re eligible, you can book an appointment and receive prescriptions, referrals, medical certificates, and mental health plans—all from your phone.
Abby Health provides fast, accessible, and fully bulk-billed telehealth services for Australians who need medical care without the inconvenience of traditional GP visits. Our platform ensures that any eligible patient with Medicare can connect with a licensed doctor, receive prescriptions, and manage their health—all online.
Who Is Eligible to Use Abby Health?
You can use Abby Health if you meet the following criteria:
✅ You have a valid Australian Medicare card – Abby Health services are bulk-billed, meaning you won’t pay anything for your appointment if you have Medicare.
✅ You are physically in Australia at the time of your consultation – Medicare regulations require that you be in the country during your telehealth visit.
✅ You need a general health consultation, prescription, referral, or medical certificate – Abby covers a wide range of common health concerns.
✅ You are 16 years or older – Currently, Abby Health does not provide telehealth services for patients under 16.
💡 Don’t have Medicare? You can still use Abby’s free tools, such as the symptom checker and medical guides, but you’ll need private telehealth options for doctor consultations.
What Can You Use Abby Health For?
Abby Health can help with a wide range of medical needs, including:
1. General Health Issues
✅ Colds, flu, coughs, and fevers
✅ Allergies & hay fever
✅ Skin conditions like rashes, acne, or eczema
✅ Digestive issues, nausea, or food poisoning
2. Prescriptions & Medication Refills
✅ New prescriptions for eligible medications
✅ Repeat prescriptions for long-term medications
✅ E-scripts sent directly to your phone
✅ Prescription renewals without in-person GP visits
3. Mental Health & Wellbeing
✅ Anxiety & depression treatment
✅ Mental Health Care Plans (MHTPs) for Medicare-funded psychology sessions
✅ Medication management for mental health conditions
4. Sexual & Reproductive Health
✅ STI testing & treatment
✅ Contraceptive pill, emergency contraception (morning-after pill), and birth control advice
✅ Men’s & women’s reproductive health support
5. Medical Certificates & Referrals
✅ Work and university medical certificates
✅ Fit-to-work or return-to-work clearance letters
✅ Referrals for blood tests, imaging, and specialists
💡 Live in a rural or remote area? Abby Health is a perfect solution if you have limited access to local healthcare, ensuring you can see a doctor without traveling long distances.
Who Cannot Use Abby Health?
🚫 If you do not have a Medicare card – Abby’s telehealth services are Medicare-funded, so patients without Medicare will need to explore private telehealth options.
🚫 If you are under 16 years old – Currently, Abby only provides consultations for patients 16 and older.
🚫 If you require emergency care – Abby is not an emergency service. If you have severe symptoms, chest pain, difficulty breathing, or a medical emergency, call 000 or visit the nearest hospital.
🚫 If you need restricted medications – Abby cannot prescribe painkillers, ADHD medications, benzodiazepines, or other Schedule 8 drugs due to Australian telehealth laws.
💡 Need a specialist referral? Abby doctors can provide referrals for dermatologists, psychologists, endocrinologists, and other specialists, but you must have a Medicare card to qualify for bulk billing.
Why Choose Abby Health?
📌 100% bulk-billed – No hidden costs, no platform fees, and no surprise charges.
📌 Instant prescriptions & referrals – Get the treatment you need without waiting.
📌 AI-powered symptom checker – Get guidance before booking an appointment.
📌 Your medical history is remembered – No need to repeat yourself at every visit.
💡 Abby Health makes seeing a doctor as simple as opening an app.
How to Get Started with Abby Health
1. Download the Abby Health app or visit our web portal.
2. Create an account and enter your Medicare details.
3. Choose what you need—a GP consult, prescription, referral, or medical certificate.
4. Book an appointment and speak to a doctor online.
5. Receive your prescription, referral, or advice instantly.
📌 No waiting rooms. No long phone queues. Just fast, easy online healthcare.
