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A young woman on her phone using Abby

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How does Abby remember my medical history?
Last Updated
March 4, 2025
Short Answer

Abby securely stores and organises your medical history, so you don’t have to repeat yourself at every appointment. Your past visits, medications, prescriptions, test results, and referrals are all saved and accessible to your practitioner, ensuring a seamless, personalised healthcare experience.

Unlike traditional telehealth platforms, Abby remembers your health history to ensure you receive more informed and personalised care. Every time you have a consultation, Abby updates your profile with key medical details.

What Abby Remembers About You

Previous consultations – Every time you see a practitioner, your visit is logged.

Prescriptions & treatments – Your medication history helps prevent unnecessary repeats or conflicts.

Test results & referrals – No need to search for past blood tests or specialist referrals.

Your health concerns – Your symptoms and conditions are noted so you don’t have to explain them again.

Why This Matters

📌 Continuity of Care – No need to repeat your medical history at every visit.

📌 Faster & More Accurate Treatment – Practitioners can review past records instantly.

📌 Reduced Risk of Errors – Ensures your treatment plan aligns with your full medical background.

How to Update Your Medical History in Abby

  1. Open the Abby Health app and go to ‘Profile’.
  2. Select ‘Medical History’ and update any conditions, allergies, or medications.
  3. Tap ‘Save Changes’ to confirm.

💡 The more your practitioner knows about your medical history, the better they can treat you.