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How do I get a repeat prescription?
Last Updated
February 19, 2025
Short Answer

If you need a repeat prescription, book a quick follow-up appointment with an Abby doctor. Doctors are required to review your health before issuing a repeat to ensure the medication is still appropriate for you.

For safety reasons, doctors cannot automatically provide prescription repeats. Instead, they must review your condition to determine whether continuing the medication is appropriate.

Steps to Get a Repeat Prescription

  1. Book a follow-up appointment in the Abby app.
  2. Discuss your prescription needs with the doctor.
  3. If approved, receive a new e-script via SMS.
  4. Take your QR code to any pharmacy to collect your medication.

Ongoing Prescription ManagementIf you need a long-term prescription, ask your doctor about:
Longer repeat cycles (if appropriate).
Chronic condition management plans.
Alternative treatment options if your medication is no longer effective.

💡 Tip: If you have a condition requiring ongoing medication, always book your follow-up before you run out to avoid delays.

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