If you need a new prescription or a refill, you can request it through Abby Health.

Step 1: Start a Consultation

• Open the Abby app and select 'book appointment', or simply type what you're after into the app.
• A practitioner will assess your request and determine if a prescription is appropriate.
  

Step 2: Speak to a Practitioner

• All prescriptions require a consultation with an Australian-registered doctor or nurse practitioner.
  

Step 3: Collect Your Medication

• If a prescription is approved, a QR code (e-script) will be sent to your phone, which you can take to any pharmacy for dispensing.
• Some medications (like controlled substances) may require an in-person consultation.
  

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