You can request to delete your Abby Health account, but under Australian medical record laws, some of your health records must be retained for a legally required period. However, we can deactivate your profile and remove non-essential data.
If you no longer wish to use Abby Health, you can request account deletion. However, Australian healthcare regulations require medical records to be stored for a minimum retention period.
What Happens When You Delete Your Medical History?
✅ Your account is deactivated, and you will no longer be able to log in.
✅ Non-medical data is removed, such as contact details and preferences.
✅ Your medical history remains stored securely for the legally required retention period (as per Australian medical laws).
✅ You can request a copy of your medical records before account deletion.
💡 Medical providers must retain records for a set number of years to ensure proper healthcare documentation.
