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A young woman on her phone using Abby

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Can I claim an Abby appointment on private health insurance?
Last Updated
March 4, 2025
Short Answer

No, you don’t need to—Abby appointments are already fully covered under Medicare. Private health insurance does not cover telehealth consultations that are bulk-billed. However, it may cover related medical services like medications or specialist visits.

Since Abby appointments are bulk-billed, there is no charge to the patient, meaning private health insurance claims are not necessary.

What Your Insurance Might Cover

Prescription medication costs (if your policy includes extras).

Pathology tests or imaging scans that aren’t covered by Medicare.

Specialist visits (if your insurance includes private healthcare).

Do I Need a Receipt for My Appointment?

  • Since Abby Health consultations are Medicare-funded, receipts are not required for insurance claims.

💡 If you’re unsure about your insurance policy, check with your provider to see what additional medical services are covered.