You can contact the Abby Support Team through the live chat feature in the app, via email, or by checking the Help Centre for quick answers to common questions. Our support team is available to assist with technical issues, account concerns, and general inquiries.
If you need help with your Abby Health account, a technical issue, or a billing inquiry, our support team is ready to assist you.
Ways to Contact Abby Support
- Live Chat (Fastest Response)
- Open the Abby Health app.
- Tap ‘Support’ in the menu.
- Select ‘Live Chat’ and start a conversation with an Abby team member.
- Email Support
- Send an email to support@abbyhealth.app.
- Provide your name, email, and a description of your issue for faster assistance.
- Help Centre
- Visit the Help Centre in the Abby app or website.
- Browse FAQs and troubleshooting guides for immediate solutions.
When to Contact Abby Support
✅ Technical issues – If you’re having trouble with video calls, app access, or Telehealth features.
✅ Account issues – If you need help updating your details or resetting your password.
✅ Appointment concerns – If you need assistance with booking, rescheduling, or cancellations.
💡 For urgent medical concerns, always book an appointment rather than contacting support.
