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Resources & Tips
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Getting Started
What to Do If You Have Trouble Signing In
Who can use Abby Health?
How to book an appointment
How Abby Health works
Creating an Abby Health account
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Appointments
Why does Abby ask a series of questions before each appointment?
What if I need a follow-up appointment?
What if I have a problem during my appointment?
What if my doctor is late?
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App Features
How does the AI in Abby work?
Can I message my doctor through Abby?
How do I ask Abby a medical question?
How do I access my past appointments and records?
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Prescriptions & Medications
Can I get my prescription delivered?
How do e-scripts work?
Can I get painkillers, ADHD medication, or sleeping pills?
What medications does Abby prescribe?
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Resources
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Prevent Premature Ejaculation: How to Last Longer in Bed
Is Abby bulk-billed?
Can I see a doctor on Abby?
How is my data protected?
Is the app available on iOS and Android?
How do I download the app?
How does Abby know my medical history?
What does Abby treat?
Can I get prescriptions through Abby?
Am I guaranteed a prescription (where required) and treatment?
What if I forget my password?
My appointment was cancelled. What do I do?
Why is there a platform booking fee?
Is a call required? / Do I need to speak to a doctor?
Who will I be speaking with?
What is involved in the call?
Can I choose a time for my call?
What if I need to cancel or reschedule?
What happens if I miss my call?
How will my call appear?
How long until a clinician responds?
Do you handle my repeats?
Does Abby do in-person appointments?
Where do I change my details?
Can I ask Abby questions?
Does Abby offer family accounts or services for children?
Can I switch doctors if I want a second opinion?
How does Abby handle my test results?
Can Abby help with mental health concerns?
How does Abby handle follow-up care?
What if my condition requires a specialist?
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